SHIPPING + RETURNS
A $7 flat rate shipping fee applies to all orders. Orders are processed within 48 business hours and ship via USPS or UPS Ground.
Expedited orders incur a standard $35 fee and ship via UPS 2nd Day Air. All expedited orders must be placed before 12:00pm PST to be shipped same business day.
Currently, we do not ship internationally.
Returns must be requested within 5 days of your order delivery. New, unworn, unwashed merchandise with tags attached may be returned for a full refund to the order's original payment method. Returned items must arrive back to us within 10 days of the return label issue date. Please note, all discounted sale items are final sale and nonrefundable.
To request a return online, please email: firstname.lastname@example.org
Online returns can also be made in store for a full refund to the order's original payment method, given the previously outlined requirements are met.
IN STORE RETURNS
New, unworn, unwashed merchandise with tags attached that was purchased in store may be exchanged or returned for store credit within 10 days of purchase. Swimwear + intimates, eyewear, fine jewelry, and discounted sale items are final sale.
If you have any questions or would like to speak to someone about shipping accommodations or a return, kindly call our Long Beach store at (562)-856-3720 or email email@example.com.